Sometimes an application can cause conflicts with the operating system (OS ) of our device Blackberry ™ , this can provide a variety of errors and the worst that has come to be called "The Hour Glass of Doom "in English, or Watch death. He called so that the computer goes into a reboot sequence permanent , showing again and the clock start could not start.
While the computer is so difficult to run the Application Loader (App Loader) the Desktop Manager ( DM) as the device will not stay lit long enough for the DM to recognize it , on and off in cycles of about 2 seconds.
Remove the battery from the device does not solve the problem, the computer is in an spiral unrecoverable and need to reinstall the OS . We note now that , although the Update process , upgrade and / or downgrade the OS is relatively simple, it could void your computer warranty . To carry the team in this situation the service provider's service ( PS ) this will be changed under warranty. option for those not wanting to wait for periods of waiting , or rely on the availability of computers in your PS.
Before you upgrade your OS will need the following :
- A computer with Windows (XP or Vista)
- To have installed the Desktop Manager
- Have installed on the computer the operating system Blackberry ™ you want to upload to your computer.
download an OS updated for your computer
How to load the Operating System
Step 1: Make sure your Blackberry ™ NOT connected to the PC. Locate and open the App Loader ( You will not find a shortcut to this application on the Start menu , place it manually.) In the C drive go to:
- Program Files > Common Files > Research In Motion > Apploader ( In Spanish) or Program Files > Common Files> Research In Motion > Apploader ( In English )
Once in this folder give a double click to Apploader.exe if this application opens pressures NEXT / NEXT and continue to the next step. In this sequence does not use the DM as this only identifies the device for a few seconds.
Step 2: We need to connect the device BlackBerry ™ via USB. This is where is where you can truncate the update. In the next window that opened Apploader we appears Communication: COM1 and we want to say USB -PIN: UNKNOWN (Pin unknown) . To achieve this should remove the battery from the device or connect the port USB . When connected the LED red device light for a few seconds and then turn on the device and COM1 change to USB -PIN: UNKNOWN. Just then must press NEXT / NEXT in Apploader. Once done, the Apploader captured the device and stop the boot sequence to install the OS. Once captured should replace the battery, because when you finish updating the OS device BlackBerry ™ I needed to restart. They may need several attempts, keep trying until you capture the device.
Step 3: With the BlackBerry ™ out of the boot sequence are already underway to upgrade the OS on your BlackBerry ™. In the next screen AppLoader select the options want to install on your device (BrickBreaker, BlackBerry ™ Mesenger , Blackberry Maps, etc . ) I recommend you only select the options you use , and the other occupied memory, in my case not selected simple video, or notepad or the task manager why not use them . Press Next once you have selected all the options they need and press Finish on the next screen to approve the installation .
Now we just have to wait ... with great patience. The process takes about 45 minutes, the AppLoader go through several screens before telling "The Loading Operation WAS Successfull "( The operation loaded was successfully .) At this point the device will reboot and take between 10 and 15 minutes to start (may be more). It is at this point is going to scare we do not know what will happen . , is 15 minutes longer for the update. Must wait until the phone restarts or fall back into the boot sequence continuing to see the result. During the restart process is not necessary that the device is still connected to the USB port , remember that MUST have introduced the battery before reaching this step . Eventually, the device should start and will enjoy new your BlackBerry ™.
4th. Step: Ready, the device BlackBerry ™ is updated , now I just need to run the Set Up or do a restore if you have a backup (Backup ), save ( Keep a backup date in their machines , if not then have to recover the BlackBerry ™ would be a good idea to). And if they have done an upgrade or downgrade will re-install your favorite applications .
