Here we explain some simple steps that could help solve the errors 81000301 and 81000306 shown on while trying to log IM
When you try to log on to MSN Messenger, you may receive the following error message :
- You can not log on to MSN Messenger, probably due to a problem with the service or your Internet connection. Make sure you are connected to the Internet .
Try the following to fix :
- Make sure you are connected to the Internet .
- Make sure you've installed the latest version MSN Messenger.
- Make sure you've installed the latest updates available for your operating system. For operating systems Microsoft ® Windows ®, visit the Web site Microsoft ® Windows ® Update.
- If you use a firewall , make sure that MSN Messenger has full access through it . For more information, see the firewall documentation .
- Verify the Advanced Connection settings for MSN Messenger.
- If the computer is part of a corporate network, contact the network administrator to make sure the network allows access to MSN Messenger service .
- If you use a dialup connection , it is possible that the connection timeout is running out . Try to connect again later.
